Oversees postal services, including mail delivery, postage stamp issuance, and postal savings schemes.
Governing Body
Introduction
The Postal Group plays a vital role in the communication infrastructure of Pakistan. It ensures that postal services are accessible to all citizens, supports business operations through reliable mail and parcel delivery, and contributes to the overall development of the country’s logistics and communication network.
The officers in the Postal Group are tasked with continuously improving the efficiency and effectiveness of postal services, ensuring that the needs of the public and businesses are met in a timely and reliable manner.
Pakistan Post is providing postal services in every nook and corner of the country through a network of around 13,000 post offices. Pakistan Post is providing delivery services to about 20 million households and businesses as community service without any cost considerations. In addition to its traditional role, the Pakistan Post also performs agency functions on behalf of Federal and Provincial governments, which inter-alias include Savings Bank, Postal Life Insurance, Collection of Taxes, Collection of Electricity, Water, Sui Gas and Telephone bills.
Pakistan Post is also providing a universal postal service network in harmony with the Universal Postal Union (UPU) strategy to ensure secure and timely delivery of mail, money and material at affordable cost through utilization of people, process and technology and innovative product offerings.
Training
Probationary Officers in Postal Group go through Special Training Program (STP) at Postal Staff College, Islamabad
The STP lasts for 35 weeks and is divided into four phases
- Orientation
- Attachments
- Independent Charge
- Conclusion
Challenges
- Modernizing the postal services to meet the demands of a digital age.
- Competing with private courier services.
- Managing financial sustainability while providing affordable services.
Opportunities
- Leveraging technology to expand service offerings.
- Enhancing e-commerce and online services.
- Expanding the reach of postal services to underserved areas.
Posts
An autonomous High Powered Postal Services Management Board has been established through Pakistan Postal Services Management Board Ordinance, 2002. The executive management of postal and allied services below the Directorate General is done at three levels – the Circle Level, the Regional Level and Divisional / District Level.
Each Circle is headed by a Postmaster General and its territorial jurisdiction extends to a province. In carrying out their responsibilities, the Postmasters General are assisted by the Regional Deputy Postmasters General and Unit Officers at operational level.
BPS-17: Assistant Postmaster (Division)
BPS-18: Postmaster (Division)
BPS-19: Deputy Postmaster Generals (Region)
BPS-20: Postmaster Generals (Circle)
BPS-21: Additional Director General/Secretary
BPS-22: Director General/Chairman Pakistan Post
